Effective Date: [1/24/2025]
Roof Repair Specialist (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Names, email addresses, and phone numbers provided via contact forms.
- Cookies: Data collected automatically, such as browsing behavior, through the use of cookies.
2. Purpose of Data Collection
We collect data to:
- Respond to inquiries and schedule appointments.
- Email users regarding services or promotions.
- Conduct marketing activities to improve our services.
3. Data Sharing
We do not sell personal information to third parties. Your information is only shared as necessary to fulfill the purposes described, such as with service providers who assist with marketing or communication.
4. User Rights
You have the right to:
- Request that we stop contacting you.
- Access, modify, or delete your personal information by contacting us at 626-869-7663.
5. Data Security
We take reasonable measures to protect your data, including secure servers and encrypted communication. While we strive to protect your data, no system is entirely secure.
6. Cookies
Cookies help us analyze website traffic and improve user experience. You may disable cookies in your browser settings, though some features may become unavailable.
7. Third-Party Links
Our website contains some links to external websites. We are not responsible for the privacy practices of third-party sites.
8. Compliance
We comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA). California residents may request details of their personal data usage by contacting us.
9. Children’s Data
We do not knowingly collect information from children under the age of 13.
10. Updates to This Policy
We may update this Privacy Policy. Please review this page periodically for changes.
11. SMS Messaging
Roof Repair Specialist will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties. Privacy Policy [link] & Terms [link]
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Contact Us
For questions, contact us at:
Roof Repair Specialist
1061 N Victory Pl., Burbank, CA 91502
626-869-7663